🚀 Getting started with TelBuddy
Connect your account and get your first number working.
TelBuddy sits on a phone number you already own in your own Twilio or Telnyx account. This section is the first-hour path: connect a carrier, sync at least one number, send a test text, place a test call, then invite teammates. You keep the number, the carrier bill, and A2P registration. TelBuddy is the software layer: shared inbox, forwarding, voicemail, business hours, and IVR. An AI receptionist is an optional add-on and is not part of the 7-day free trial.
First hour checklist
- Connect Twilio (Account SID and Auth Token) or Telnyx (API key), or both.
- Sync numbers so messaging and voice notifications point at TelBuddy.
- Send yourself a text in the shared inbox, and place a test call through the path you plan to use.
- Pick a core plan that matches how many numbers and seats you need: Starter, Growth, Commercial, or Enterprise. Same price on either carrier.
- Optional later: professional setup services, the AI add-on, or an iPhone Home Screen icon.
Once a test call and text both work, move on to Texting and then Voice. Read Compliance before you send real customer SMS. Plan limits are on Pricing.
Articles in this section
How TelBuddy Works
The model in one page: your own Twilio or Telnyx account, one flat monthly price, no reseller markup.
Connecting Your Twilio Account
Where to find your Account SID and Auth Token, and what happens when you sync.
Connecting Your Telnyx Account
Add a Telnyx API key and sync your numbers, works alongside or instead of Twilio.
Choosing the Right TelBuddy Plan
How Starter, Growth, Commercial, and Enterprise differ by numbers and seats. Every tier includes the same core features.
Professional Setup Services
Optional one-time services where our team configures your IVR, AI receptionist, appointments, or voice settings for you.
Adding TelBuddy to Your iPhone
A real Home Screen icon, no App Store required, the short version, with a link to the full guide.