Twilio is built for data, but telbuddy is built for eyes. Our MMS Management engine turns raw media URLs into a high-fidelity gallery, allowing your team to send and receive photos, documents, and estimates with 100% clarity.
Works the same on Telnyx too. Every inbound photo, document, or estimate gets the same automatic storage and gallery view, regardless of carrier.
Inbound Media Detected
Processed via inbound.php and stored in your private /uploads/ directory.
In industries like Real Estate, Automotive, and Field Services, a photo is worth a thousand texts. telbuddy automates the storage and retrieval of every image sent to your Twilio or Telnyx numbers.
Inbound media is automatically captured, renamed, and stored on your secure server.
View high-resolution thumbnails directly in the chat thread. No external links required.
A photo of the broken part, the damaged panel, the model number on the back of the unit. That image is often the whole message.
The damaged part, the meter reading, the thing they cannot describe on the phone.
A signed form or an estimate, arriving in the same thread as the conversation.
An error message or a confirmation, forwarded straight from their phone.
Most business texting tools either strip media or bury it. Both amount to the same thing: somebody asks the customer to email it instead.
Text-only tooling
✕ Photo arrives on one person's phone
✕ Someone asks the customer to email it
✕ The image lives in an inbox nobody else can see
✕ Two weeks later nobody can find it
With MMS in the thread
✓ Media lands in the shared thread
✓ Anyone on the team can open it
✓ It stays attached to the conversation
✓ Still there when you need it again
These are network rules rather than software rules, so they apply the same way whichever provider you use.
| SMS | MMS | |
|---|---|---|
| What it carries | Text only | Images, and documents |
| Typical cost | Lower | Higher, billed by your carrier |
| Size limit | Per-segment character count | Total file size, set by the carrier |
| Carrier difference | None | None |
| A2P registration | Required | Required, same campaign |
Images are the common case, and PDFs come through too. Carriers cap total message size, so very large files get rejected before they ever reach the dashboard rather than arriving broken.
Yes, identically. MMS is one of the features with no carrier difference at all, so a number on either provider behaves the same way.
Yes, MMS is billed at a higher rate than SMS by the carrier, not by us. You pay your carrier directly at their published rate.
Yes. Media lands in the shared inbox alongside the conversation, so it is not stuck on the phone of whoever happened to receive it.