See It In TelBuddy
The real IVR builder, not a mockup.
Set up "Press 1 for Sales, Press 2 for Support" in a visual editor. Route every option to forwarding, voicemail, or another menu. TelBuddy writes the TwiML and configures your Twilio webhooks automatically.
On Telnyx too. The same visual editor builds the same keypad or speech menu, whichever carrier your number runs on.
📋 Greeting: "Thanks for calling Northside Plumbing."
▸ Press 1 → Forward to Sales (+1 555-0101)
▸ Press 2 → Open Support menu
↳ Press 1 → Billing (voicemail)
↳ Press 2 → Forward to Technician mobile
▸ Press 3 → Leave a voicemail (transcribed + emailed)
✅ Saved · Twilio voice webhook configured for you
Type your greeting, add menu options, and pick an action for each key. No TwiML, no Functions, no raw webhook URLs to paste.
Gather DTMF key presses, spoken answers, or both. Choose the say-voice and language, set timeouts, and add an "invalid input" reprompt.
Send any option to another menu to build full phone trees. Each option can forward, take voicemail, repeat, hang up, or hand off to the optional AI receptionist.
Building an IVR directly in Twilio means writing TwiML or wiring up Twilio Studio and Functions, then keeping webhook URLs in sync. TelBuddy turns all of that into a single settings screen per number. Pair your menu with call forwarding, voicemail, and business-hours routing for a complete phone system.
The real IVR builder, not a mockup.
With TelBuddy you build the IVR in a visual editor. Add a greeting, create options like 'Press 1 for Sales', and choose what each key does: forward to a number, send to voicemail, or open another menu. TelBuddy generates the TwiML and configures the Twilio webhook for you, so you never write code.
Yes. Each menu can gather keypad presses (DTMF), spoken responses (speech), or both, so callers can press a number or simply say what they need.
Yes. TelBuddy supports multi-level menus. Any option can route to another menu node, so you can build nested phone trees (for example, Support → Billing or Technical) without touching the Twilio Console.