AI Voice & SMS Built For Real Conversations

Most Twilio tools are just API endpoints. TelBuddy provides a human-first dashboard built for real teams — now supercharged with real-time AI Voice & SMS automation.

Realtime Voice

Never Miss a Call Again.

Our Realtime Voice Engine handles incoming calls with zero latency. Train it on your business data (RAG) so it can answer pricing questions, provide support, and even transfer calls to live agents based on user intent.

✓ Custom Voice Greetings & Personas
✓ Live Call Transcript Monitoring
✓ Intelligent Call Routing & Transfers

Live Voice Monitor

🤖 AI: Hello! Welcome to Sunset Realty. How can I help?

👤 User: Hi, what are your hours today?

🤖 AI: We are open until 6 PM today. Would you like to schedule a viewing?

--- [TRIGGER] User asked for agent ---

🚀 Transferring to: +15550001234...

For Multi-Location Teams

Manage Clients at Scale.

Perfect for teams managing multiple locations, departments, or brands. Control usage, permissions, and messaging/call routing across accounts from one dashboard. Agencies can enable partner tools on our Agency Platform.

✓ Multi-Account Dashboard Switching
✓ Team Quotas & Usage Limits
✓ Account Separation (Departments/Locations)

Multi-Account Dashboard

Artificial Intelligence

Automate with Intelligent RAG

Train a custom AI bot on your website and documents. It learns your business and replies to customers 24/7 on SMS and Voice.

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Knowledge Base (RAG)

Upload PDF pricing lists or paste your URL. Our Custom Scraper refreshes your data daily so the AI stays up-to-date.

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AI SMS & Voice

Plans starting at 500 AI SMS Messages and 100 AI Voice Minutes.

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SMS Draft & Autopilot

Set to "Draft Mode" for agent approval, or "Full Autopilot" to handle leads 24/7. Perfect for qualifying leads.

Under The Hood

Engineered for Power Teams

Shared Team Inbox

Turn a single Twilio number into a multi-user workspace. Invite team members to handle tickets simultaneously.

Quick Templates

Save hours of typing. Create pre-set replies with images (MMS) and insert them instantly using our "Lightning Dropdown."

Role-Based Security

Protect your API keys. Assign Admin roles for settings and Agent roles for safe console access.

Advanced Sync V2

High-speed sync featuring real-time progress bars. Import dozen of numbers and configure webhooks automatically.

Rich Media (MMS)

Send and receive photos, charts, and documents. View full-size previews directly in the conversation feed.

Brandable Dashboard

The only platform built for resellers. Allocate credits from your Master Bucket to sub-accounts with ease.

Ready to Scale?

View All Plans & Pricing

Built to Scale With Your Team

Real-World AI Voice & SMS Workflows

Twilio Agency & Multi-Tenant

Built for consultants managing multiple client accounts. Effortlessly jump between company dashboards and manage sub-account billing.

• Multi-Tenant Account Switching
• Reseller Credit Allocation
• Sub-Account Webhook Isolation

Explore our AI Voice & SMS pricing options or learn about our white-label Twilio agency platform.

AI Voice Transfers

Stop leads from going cold. Our AI can handle the initial intake and transfer calls based on trigger words like "Agent" or "Manager."

• Keyword-Based Call Routing
• External PSTN Dialing
• Multi-Agent Ring Groups