Stop using generic AI. Give your Twilio agents a Business PhD by connecting them to your website, documents, and private data.
Retrieval-Augmented Generation (RAG) is the process of giving an AI a "Library" to look at before it speaks.
Instead of the AI guessing your prices, it searches your Knowledge Base in real-time, finds the exact answer, and delivers it via SMS or Voice with 100% accuracy.
The AI is restricted to ONLY answer from the data you provide. No made-up prices.
When you update your website, our scraper updates the AI’s memory within 24 hours.
Follow these steps to train your AI in under 5 minutes.
Simply paste your URL (e.g., your Pricing or FAQ page). Our system crawls the text and injects it into the ai_knowledge table instantly.
Upload employee handbooks, technical manuals, or inventory lists. The AI processes the file and remembers every detail.
Setup: File UploadHave specific instructions like "If they ask for a manager, say X"? Paste them as direct text snippets to override any other data.
Setup: Instant Text
Our platform allows for Knowledge Isolation. You can add "Global" knowledge that every bot knows, or assign specific PDFs to specific bots.
Agency Workflow Example:
"Upload a general company FAQ as GLOBAL, but give the 'Sales Bot' a specific pricing PDF that the 'Support Bot' can't see."
Start training your AI and stop answering the same questions twice.
Open Knowledge Manager