Missed the call? Text them back instantly.
When nobody picks up, TelBuddy texts the caller from the number they rang, in your own words. Most callers who hang up will not leave a voicemail, but they will reply to a text.
📞 Call ended · no answer
💬 You: "Sorry we missed your call. How can we help?"
💬 Caller: "Need a quote for a leaking water heater"
✅ Conversation in your shared inbox
Sent the moment it ends
No delay and nothing to remember. The call ends unanswered and the text goes out.
Your words, per number
Each number gets its own message. Sales can say one thing, support another.
Opt-out handled
The opt-out line is added to a contact's first text and STOP is honoured, so compliance is not left to memory.
Replies land where your team already works
The text comes from the number the customer called, so their reply shows up in the same shared inbox thread as the call. Use it alongside voicemail, call queues and business hours.
A few honest answers.
When is it sent?
As soon as a call ends without anyone answering, from the number the customer called.
Can I write my own message?
Yes, per number. Keep it short and end with a question so people reply.
What about opt-out rules?
The opt-out line goes on a contact's first text and STOP replies are honoured. Business texting in the US also needs A2P 10DLC registration; see A2P 10DLC.
Does it work on Telnyx?
Yes, on both Twilio and Telnyx numbers.