Infrastructure: Multi-User Collaboration

One Number.
Unlimited Agents.

Stop passing a physical phone around the office. Our Shared Team Inbox transforms your Twilio API into a world-class collaborative workspace where your entire team can manage sales and support in real-time.

Live Conversation: +1 555-0199
Active Agent: Sarah
Hi, I'm interested in the Pro Plan. Does it include AI?
Absolutely! It includes GPT-Realtime and RAG Knowledge Base support.
✨ AI Draft Suggestion: "Would you like to see our Agency Master Bucket pricing?"

Enterprise Role Management.

Security is paramount for B2B teams. TelBuddy allows you to protect your Twilio root credentials while giving your staff the access they need to excel.

🛡️

Admin vs. Agent Roles

Admins manage billing and API keys; Agents focus purely on high-velocity customer communication.

⚡

Real-Time Sync V2

Messages sync instantly across all logged-in devices. No refreshing required.

The Team Advantage

  • ✓ Shared Reply Templates: Create a global library of lightning-fast responses for the whole team.
  • ✓ MMS Attachment Previews: View photos and documents collectively in the thread.
  • ✓ Multi-Tenant Isolation: Agencies can assign specific agents to specific client buckets.

Get Your Team on One Page.

View Team Pro Plans