How the Shared Inbox Works
Every text to every synced number in one place your whole team can see and reply to.
Sending and Receiving MMS
Photos and images work automatically, on both Twilio and Telnyx numbers.
Using Message Templates
Save a reply you send often as a Quick Insert template, optionally with an image attached.
AI Draft Mode vs. Auto Mode
Have the AI suggest replies for you to approve, or let it reply automatically — your choice, per number.
How STOP and Opt-Out Works
Twilio and Telnyx block opted-out numbers automatically — here's what that means for you.